Frequently asked questions

Event Photography & Logistics: Common Questions

Everything you need to know about booking leadership retreats, conferences, and high-profile events.

Frequently Asked Questions

  • We provide curated next day previews, with full galleries delivered within 3-5 business videos within 7-14 business days. Expedited delivery options are available when needed.

  • Yes. For conferences and full-day events, we can provide on-site editing to deliver curated, edited images throughout the day via a live gallery.

    This allows your team to share real-time content for social, press, or internal use—while the event is still happening.

  • We deliver fully edited, high-resolution photos and video as part of our standard service. RAW files are not included, as they are unprocessed and require professional editing to reflect the quality and consistency of our work.

    For events that include presentations or stage programming, we can provide uncut footage of onstage moments upon request.

    Our focus is on delivering polished, ready-to-use imagery and video that aligns seamlessly with your brand and is ready for immediate sharing.

  • All images are delivered through a private online gallery, designed for easy access and seamless sharing.

    You will receive a shareable link for your team, along with admin access for key contacts. Admin users can download high-resolution images and curate the gallery as needed. The shareable gallery provides web-resolution images, making it simple to distribute internally or across digital platforms.

  • Yes. Our galleries are thoughtfully organized by key moments, sessions, and segments of your event, making it easy to locate specific images.

    We also offer AI-powered face search, allowing you or your team to quickly find all images of a particular individual or group. Simply select a face, and the gallery will surface all matching photos - ready to download or share. This is especially useful for post-event distribution, making it simple to provide attendees with relevant, personalized images. Our event planners LOVE this service.

  • We operate with a small, trusted team of photographers and videographers, allowing us to scale coverage based on your event - while maintaining a consistent style and experience.

  • Yes. We offer mobile headshot setups that can be seamlessly integrated into your event, allowing guests or team members to receive consistent, professional portraits on-site.

  • Yes. We accept credit cards, ACH transfers, checks, and Bill.com for your convenience.

  • Yes. We carry full liability insurance and can provide certificates of insurance (COI) upon request.

  • All delivered images and video are licensed for your internal and marketing use. Extended usage or full copyright buyouts are available upon request.

  • Yes. We regularly sign Non-Disclosure Agreements and are experienced working in high-profile, confidential environments.

    Discretion is a core part of how we operate. We are mindful of sensitive information at all times and do not capture or share content that could compromise privacy - whether on screens, in the background, or within the environment.

    Copyright buyouts are available upon request and can be customized based on your needs. If you prefer to “own the rights” of the photos we take, we will require a Copyright Buyout fee.

  • Our standard video coverage includes a highlight film: a 1–2 minute recap designed for both reflection and promotion.

    Additional video deliverables are available based on your needs, including vertical edits for social, full-length stage recordings, testimonials, and custom video assets such as pitch or brand content.

  • Yes. We integrate with existing AV systems when available and can also provide lavalier microphones for interviews, testimonials, or on-site recordings.

    Our approach to audio is intentional - we often incorporate key speaker moments or standout statements to add clarity, depth, and narrative to your final highlight film.

  • Yes. We include one round of revisions to ensure your highlight film reflects your key moments and priorities.

    Prior to editing, we provide a brief questionnaire to guide the process and align on your preferences - helping us deliver a strong first cut while allowing room for thoughtful refinement.

  • Yes! We regularly travel for our clients and are experienced in supporting events across multiple locations. For many companies, bringing the same team ensures consistency, efficiency, and a seamless experience - without the need to re-brief or manage new vendors in each location.

    We integrate quickly, operate with minimal oversight, and become a trusted extension of your team wherever your event takes place. Recent travel includes New York, Washington DC, Miami, Austin, Chicago, Denver, Los Angeles, San Diego, Hawaii, Mexico, London, Paris, and Zurich.